I’ve been a loyal customer of Snider Auto Care for years, but today’s experience was incredibly disappointing and left me feeling let down. I took my wife’s car in because it was shutting off at stoplights, expecting a thorough diagnosis and at least a clear explanation of the issue. Instead, the car was returned in worse condition than before—and it ended up leaving her stranded. What’s even more frustrating is that I wasn’t informed about the poor condition of the vehicle when I paid. As a college senior trying to manage life away from home, I was hoping to rely on a shop I trusted. Unfortunately, this experience has forced me to look elsewhere for reliable service. I wouldn’t want anyone else to go through the same thing. When you pay for a diagnosis you do not expect your car to be in worse condition. The car now cuts off as soon as you put it in drive and it was not doing that before.